How to Fix a Keyboard Not Working

A non-responsive keyboard is usually a quick software fix. Work through these steps before assuming hardware failure.

Likely causes

• Driver conflict after an update
• Filter Keys or Sticky Keys accidentally enabled
• Dirty or stuck keys
• Faulty USB connection
• Flat batteries (wireless keyboards)
• Physical liquid damage

Step-by-step fix

1. 1
   Restart your computer

   The simplest fix. Keyboard drivers can become unresponsive after long sessions or updates.

2. 2
   Check Filter Keys is not enabled

   Press the right Shift key for 8 seconds. If Filter Keys is on, Windows will prompt you. Go to Settings → Accessibility → Keyboard and turn Filter Keys off.

3. 3
   Check the connection

   For USB keyboards, unplug and replug into a different port. For wireless keyboards, replace the batteries and re-pair the receiver.

4. 4
   Update or reinstall the keyboard driver

   Device Manager → Keyboards → right-click → Update driver. Or right-click → Uninstall, restart, and let Windows reinstall automatically.

5. 5
   Test with an on-screen keyboard

   Search "On-screen keyboard" in Windows. If the on-screen keyboard works, it is a hardware issue with the physical keyboard.

6. 6
   Clean the keyboard

   Turn the keyboard upside down and gently tap to dislodge debris. Use compressed air to clean between keys.

Frequently asked questions

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