📺 Device Issues
How to Fix PlayStation Lag
PlayStation lag is either input lag (slow response from the TV/display) or network lag (high ping during online gaming). Here is how to fix both.
Likely causes
- TV in cinema/movie mode causing input lag
- WiFi signal interference or distance
- Router congestion from other devices
- PSN server issues
- MTU settings incorrectly configured
Step-by-step fix
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1
Enable Game Mode on your TV
Go to your TV's picture settings and switch to "Game Mode". This bypasses image processing that adds input lag — often reducing it from 60ms to under 10ms.
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2
Connect via ethernet cable
Plug the PS4 or PS5 directly into your router. This is the single biggest improvement for online gaming.
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3
Run a network test on PlayStation
Settings → Network → Test Internet Connection. Note the download speed, upload speed, and NAT type.
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4
Change DNS settings
Settings → Network → Set Up Internet Connection → Custom. At the DNS screen, set Primary to 8.8.8.8 and Secondary to 8.8.4.4.
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5
Change MTU settings
In network setup, set MTU to 1473. This can improve connection stability on some UK broadband connections.
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6
Check PSN status
Visit status.playstation.com to check if PlayStation Network is having issues.