How to Fix Google Pay Not Working

Google Pay contactless payment problems are usually caused by NFC settings, a card issue, or a software glitch.

Likely causes

• NFC turned off on the phone
• Default payment app set to something else
• Card not verified
• Android not up to date
• Google Pay app needs updating

Step-by-step fix

1. 1
   Turn on NFC

   Settings → Connections → NFC and Contactless Payments → turn NFC on.

2. 2
   Set Google Pay as default

   Settings → NFC and Contactless Payments → Contactless payments → Google Pay.

3. 3
   Wake the screen before tapping

   Your screen must be on (you do not need to unlock it) before tapping the terminal.

4. 4
   Update Google Pay

   Google Play Store → search Google Wallet → Update.

5. 5
   Remove and re-add your card

   Open Google Wallet, remove your card, and add it again. Complete any bank verification.

6. 6
   Check Google Pay's status

   Visit downdetector.co.uk and search Google Pay for any reported issues.

Frequently asked questions

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