How to Fix Google Maps Not Working

Google Maps problems are usually caused by GPS permissions, a poor connection, or the app needing a refresh.

Likely causes

• Location permission not granted
• GPS turned off
• Poor internet connection
• Outdated app
• Incorrect date and time on the device

Step-by-step fix

1. 1
   Enable location permissions

   iPhone: Settings → Privacy & Security → Location Services → Google Maps → While Using. Android: Settings → Apps → Maps → Permissions → Location → Allow all the time.

2. 2
   Turn on high-accuracy GPS

   Android: Settings → Location → turn on. Make sure it is set to high accuracy.

3. 3
   Check your internet connection

   Google Maps needs an internet connection for most features. Download offline maps if you frequently travel without signal.

4. 4
   Clear Google Maps cache

   Android: Settings → Apps → Maps → Storage → Clear Cache. On iPhone, offload and reinstall the app.

5. 5
   Update Google Maps

   App Store or Google Play → search Google Maps → Update.

6. 6
   Calibrate your compass

   Open Maps, tap the blue dot → Calibrate compass. Wave your phone in a figure-of-eight motion.

Frequently asked questions

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