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Why Is My Credit Score Low?

Disclaimer: This guide is for general information only and does not constitute financial advice. Always consult MoneyHelper or an FCA-regulated adviser before making financial decisions.

A low credit score has specific causes โ€” and understanding yours is the first step to improving it. Check your credit report to identify which of the following apply.

Likely causes

  • Late or missed payments recorded on your file
  • Defaults or CCJs from unpaid debts
  • High credit utilisation across cards
  • Too many credit applications in a short period
  • No credit history at all
  • Incorrect or outdated information on your file
  • Not being on the electoral roll

Step-by-step fix

  1. 1
    Get your credit report and read it carefully

    Look for any missed payments, defaults, CCJs, or accounts you do not recognise.

  2. 2
    Identify the specific negative marks

    Your report will show the date, creditor, and status of any negative items. This tells you exactly what is dragging your score down.

  3. 3
    Check for errors

    Mistakes on credit files are more common than you might think. If you find one, raise a formal dispute with the relevant credit agency.

  4. 4
    Do not apply for more credit yet

    Multiple credit applications create hard searches on your file and temporarily lower your score further.

  5. 5
    Make a plan based on the specific cause

    Different issues have different timelines. A late payment from 5 years ago has minimal impact; a recent default is significant.

Frequently asked questions

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