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How to Fix My Credit Score in the UK

Disclaimer: This guide is for general information only and does not constitute financial advice. Always consult MoneyHelper or an FCA-regulated adviser before making financial decisions.

A low credit score can affect your ability to get a mortgage, loan, or even a mobile phone contract. The good news is that credit scores are not fixed โ€” consistent positive behaviour improves them over time.

Likely causes

  • Missed or late payments on credit accounts
  • High credit utilisation (using most of your available credit)
  • County Court Judgements (CCJs) or defaults on your file
  • No credit history โ€” being "credit invisible"
  • Not registered on the electoral roll
  • Errors or outdated information on your credit file

Step-by-step fix

  1. 1
    Check your credit report for free

    Use Experian (experian.co.uk), Credit Karma (creditkarma.co.uk โ€” TransUnion data) or ClearScore (clearscore.com โ€” Equifax data). You are entitled to a statutory report for ยฃ2 from each agency.

  2. 2
    Register on the electoral roll

    Visit gov.uk/register-to-vote. This is one of the fastest and simplest ways to improve your credit score and is frequently overlooked.

  3. 3
    Pay every bill on time

    Set up direct debits for at least the minimum payment on all credit accounts. Payment history is the most heavily weighted factor in your score.

  4. 4
    Reduce your credit utilisation

    Try to use less than 25% of your available credit limit across all cards. Paying down balances has an almost immediate positive effect.

  5. 5
    Check for errors and dispute them

    If you find incorrect information on your report, contact the credit agency and the lender in writing. Under UK GDPR you have the right to have inaccurate data corrected.

  6. 6
    Build credit if you have none

    Consider a credit builder card (such as Aqua or Capital One Build). Use it for small purchases and pay the full balance each month. This establishes a payment history without accruing interest.

Frequently asked questions

Free impartial financial guidance: MoneyHelper.org.uk โ€” backed by the UK government ยท Helpline: 0800 138 7777
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